This Privacy Policy may be supplemented or amended at any time.

Your privacy is important to us. At Springhouse, we have a few fundamental principles:

• We are thoughtful about the personal information we ask you to provide.
• We store personal data only if there is a reason to keep it.
• We aim to make it as simple as possible for you to control what information is shared publicly (or kept private), indexed by search engines, and permanently deleted.
• We aim for full transparency in gathering and using your personal information.

THE SPRINGHOUSE COLLECTIVE, LLC. (“Springhouse”) values the privacy of users of our Website (MeetSpringhouse.com), applications, and other online services (collectively, the “Website”). This Privacy and Usage Policy applies to information we collect about you through the Website. To better protect your privacy, this Policy describes the personal information we collect about you, why we collect it, how we use it, and when we share it with third parties. Our Policy also describes your choices about how we collect and use certain information. If our information practices change, we will post an updated policy on our Website.

By using this Website, you agree to the use of your information as described in this Privacy Policy.

INFORMATION WE COLLECT AND HOW WE USE IT

Personal information you provide us

As a visitor, you do not have to submit any personal information to use the Website. This Website only collects personal information expressly and voluntarily provided by visitors through forms, online surveys, contact inquiry forms, or subscriptions. This information could include certain personal information (collectively, “Personal Information”) as follows:

• Name
• Company name
• Job title
• Email address
• Social media profile(s)
• Mailing address
• Telephone number
• Business service information

We may also store and maintain any content that you provide, including but not limited to forms, postings on any blogs, forums, wikis, and other social media apps and services that we may provide.

Use of your personal information

We use the Personal Information we collect from our users for various general purposes, including to:

• Permit you to access our services
• Improve our Website, user experience, and quality of service
• Send communications about our products, services, and events
• Prevent and detect fraud and abuse
• Process information in connection with the services
• Respond to your questions and assist with any problems with our services
• Enable our service providers to perform certain activities on our behalf
• Comply with our legal obligations, policies, and procedures and for internal administrative and analytics purposes

We also may use your Personal Information for any other purposes disclosed to you when we collect the information or otherwise with your consent.

Information we collect by automated means

Springhouse may also receive and store certain types of non-personal information (collectively, “Non-Personal Information”). This information is for system administration and other internal business purposes and provides us with statistical data about how you browse our Website. We use this information to deliver a better and more customized experience to you.

The Non-Personal Information we collect includes:

• IP address, browser type, or operating system
• Your domain name and Internet service provider
• The date and time of your entry on the Website, the Website you visited before you came to our Website or the links that you use
• Information about the content you view and the features you access on the Website

We collect Non-Personal Information by using cookies and similar technology. Cookies will allow us to provide the most relevant content as you visit our Website. You may refuse to accept cookies by activating the setting on your browser, which will enable you to reject the setting of cookies. However, if you select this setting, you may be unable to access certain parts of the Website or some of our services. Unless you have adjusted your browser setting to refuse cookies, our system will issue cookies when you log on to our Website. We do not place tracking cookies on a browser that issues a “do-not-track” signal.

We also may use “pixel tags” (sometimes called “Internet tags,” “web beacons,” or “clear GIFS”), which are tiny graphic images on our Website. Pixel tags help us analyze our customers’ online behavior and measure the effectiveness of our Website and our advertising. We work with service providers that help us track, collect, and analyze this information.

Pixel tags on our Website may be used to collect information about your visit, including the pages you view, the features you use, the links you click, and other actions you take in connection with the site. This information may include your device’s IP address, browser type, operating system, date and time, and other technical information about your device. We may also track certain information about the Website’s identity you visited immediately before coming to our site. We do not otherwise track any information about your use of other websites.

Other automated tracking

Pixel tags and cookies in our emails may be used to track your interactions with those messages, such as when you receive, open, or click a link in an email message from us.

We also may work with business partners that use tracking technologies to deliver communications on our behalf across the Internet. These companies may collect information about your visits to our Website and your interaction with our advertising and other communications.

We may combine the information we collect through cookies and pixel tags with other information we have collected from you. This information may be used to improve our Website, personalize your online experience, help us deliver information to you, determine the effectiveness of our communications, and other internal business purposes.

Others with whom we may share your information

We are not in the business of selling your information. We do not share, sell, lease or rent information about you to unaffiliated third parties. There are, however, certain circumstances in which we may share your information with certain unaffiliated third parties, as set forth below:

• Service providers. We also may disclose information to outside companies that help us bring you the services we offer. For example, we may work with outside companies to (a) manage a database of user information; (b) assist us in distributing emails; (c) assist us with direct marketing and data collection; (d) provide us data storage and analysis; (e) provide fraud prevention; (f) provide customer service, and (g) provide other services designed to assist us in maximizing our potential. We require that these outside companies agree to keep confidential all information we share with them and to use the information only to perform their obligations in the agreements.
• Business partners. We also may share your information with our business partners and other third parties, particularly in connection with their publication or other distribution or use of any of your content per the rights you have granted to us.
• Readers of your content. You may choose to submit stories or other content via our Website or otherwise to us. For example, in posting a testimonial online, you may choose to reveal your name, age, location, or other biographical information. In that case, we only share whatever Personal Information or additional information you chose to include within that content.
• Compliance with law: We may provide third parties access to your personally identifiable information when legally required to do so, to cooperate with legal proceedings, to protect against misuse or unauthorized use of our Website, to limit our legal liability and protect our rights or to protect the rights, property or safety of visitors of this Website or the public.
• Transfer of a business asset: We may share your information to the extent reasonably necessary to proceed with the negotiations or completion of a merger, acquisition, or sale of all or a portion of our assets.
• With your permission: We may share your information with a third party to the extent you permit us to disclose your information to such third parties.

Embedded content from other websites

This site’s articles and postings may include embedded content (e.g., videos, images, articles). Embedded content from other websites behaves the same way as if you have visited the other Website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that Website.

Linking to other sites

While visiting our Website, you may link to sites operated by our partners, contributors, or other third parties to whom we provide links on our Website. This does not mean that we endorse these sites. We do not make any representations or warranties about any website you may access through the Website. They are independent of us, and we have no control over or responsibility for their information or activities.

In addition, our privacy practices may differ from those of these other sites. If you provide personal information at one of those sites, you are subject to the privacy policy of the operator of that site, not the Springhouse Privacy and Usage Policy. Please make sure you understand the other site’s privacy policy before providing personal information.

Email communications

We publish an e-newsletter that is sent periodically to individuals who have subscribed. You may subscribe or unsubscribe to our list at any time. Occasionally, we may send announcements about Springhouse campaigns and products to the list.

Choice/Opt-out

If you have subscribed to receive our e-newsletter and later change your mind, you may click the unsubscribe button found at the bottom of any of the emails we send you or contact us at [email protected] to remove your name from our distribution lists. Please allow us at least ten (10) business days from when the request is received to complete the removal, as some of our emails may already have been in process before you submitted your request.

Security

Springhouse uses commercially reasonable measures to keep your Personal Information private and safe. We take appropriate physical, electronic and administrative steps to maintain the security and accuracy of the Personal Information that we collect, including limiting the number of people who have physical access to our database servers and employing electronic security systems and password protections that guard against unauthorized access. Please note that email is not encrypted and is not considered a secure means of transmitting Personal Information.

We use what we consider to be industry-standard security technology in transferring information to process your donations or orders. All credit card transactions should occur in a protected area of our site, designed to reduce the risk of any loss, misuse, or alteration of the information collected.

Unfortunately, despite our best efforts, the transmission of data over the Internet cannot be guaranteed to be 100% secure. While we use commercially reasonable means to ensure the security of the information you transmit to us, we cannot guarantee that such information will not be intercepted by third parties. We may, however, prosecute any unauthorized or fraudulent transactions to the fullest extent permitted by law.

“Spoofing” and “Phishing”

“Spoofing” or “Phishing” are common Internet scams. These may occur when you receive an email from what appears to be a legitimate source requesting personal information from you. Please be aware that Springhouse will NEVER send you an email asking you to provide email credit card or bank information via email. If you ever receive an email that appears to be from us requesting such information from you, DO NOT respond to it, and DO NOT click on any links appearing in the email. Instead, please forward the email to us at [email protected] so that we can investigate all instances of possible Internet fraud.

 

Children’s privacy

Our Website is not meant for children. We do not intentionally collect any Personal Information from children under the age of thirteen. We will dispose of any such information if we become aware that it has been provided. Our online contests or sweepstakes are generally restricted to entrants who are at least 18 years old or the age of majority in the jurisdiction where they are located, whichever is greater.

 

California privacy rights

Under California Civil Code, California residents are entitled to ask us for a notice describing what categories of personal customer information we share with third parties or corporate affiliates for those third parties or corporate affiliates’ direct marketing purposes. That notice will identify the categories of information shared and include a list of the third parties and affiliates with which it was shared, along with their names and addresses. If you are a California resident and would like a copy of this notice, please submit a written request to the following address: The Springhouse Collective, LLC, 1189 Wilmette Avenue #215, Wilmette, IL 60091. Please allow 30 days for a response.

 

YOUR CONSENT

You acknowledge that this Privacy and Usage Policy is part of the Terms of Use and you agree: (1) that using our Website signifies your consent to Springhouse’s Privacy and Usage Policy and related terms of use provided above; (2) that such Policy is subject to all applicable laws; and (3) your use is undertaken at your own risk. Springhouse reserves the right to change its Privacy and Usage Policy at any time, without advance notice. As described above, if we decide to change our Privacy and Usage Policy, we will post those changes on this page.

In the event of a corporate reorganization or asset transfer, your Personal Information may also be transferred. By giving us your Personal Information, you consent to those transfers occurring.

 

HOW TO CONTACT US

If you have any questions about your privacy or security on our Website, please contact us at [email protected].

 

TERMS OF USE

Please read the following terms and conditions (the “Terms of Use”) carefully before using the Website. By accessing this Website, you agree to be bound by these Terms of Use. If you do not agree with these Terms of Use, you may not use the Website.

 

Intellectual property ownership and use

Please be aware that as you visit and navigate this Website, your use of our site is subject to applicable laws governing ownership and use of intellectual property, including our trademarks and copyrights. The Website may provide you with the opportunity to submit, post, or display content, such as comments, feedback, suggestions, ideas, opinions, messages, photos, images, text, materials, information, data, notes, graphics, designs, or any other communications or content (collectively, “Content”). You represent and warrant that you have the right to submit any Content that you upload to Website or otherwise provide to us and that such content shall not infringe or violate the publicity, proprietary, or other intellectual property rights of any third party or contain, reference, or depict any unlawful, offensive, or violent material or content.

For International Website Users: MeetSpringhouse.com is intended for and directed to users in the United States. By using this Website, you are subjecting yourself to the laws and jurisdiction of the United States.

 

User-generated content & third party content

By submitting content on the Website, you represent that: (i) you own or have unencumbered, transferable rights and permissions, including, without limitation, the right of publicity, to the content that you submit; (ii) you have permission from all persons appearing in your content to grant the rights granted herein; (iii) the use of the content as described herein will not violate any law or the rights of any third party; (iv) you are above the age of 16; (v) if your content shows a child that is under the age of majority in their state or locality of residence, you represent that you have written permission from the child’s parent or guardian to provide the photo or video image for commercial use.

Submitting content to the Website means that you automatically grant The Springhouse Collective, LLC, and its third-party service providers and vendors, a perpetual, worldwide, unlimited, irrevocable, transferable, assignable, royalty-free, fully-paid right and license to use that content and your image, likeness, username, real name, caption, location or other identifying information in connection with your content, for any lawful purpose whatsoever, including but not limited to any commercial advertising, in any manner or media now or later developed, including, without limitation, the right to display, reproduce, modify, translate, create derivative works, distribute, assign, commercialize, and sub-license that content to third parties for their lawful uses and purposes. You waive any moral rights that you or your licensors may have in any Content subject to applicable laws. Springhouse is under no obligation to post or publish any content you may provide.

Although third-party or user-generated content may be posted on the Website, the posting of such content does not constitute Springhouse’s endorsement of the content. Springhouse is not responsible or liable for any claim, including, without limitation, loss, or injury to real, tangible, or intellectual property, violations of personal privacy or privacy rights, actual, consequential, or punitive damages, personal injury, or wrongful death in connection with third-party or user-generated content.

 

Prohibited uses

In addition to other prohibitions as set forth in these Terms of Use, you are prohibited from using the Website or any Content for reasons including but not limited to the following: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, state, or local regulations, rules, laws, or ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, libel, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Website, other websites, or the Internet. This list is in no way exhaustive. We reserve the right to terminate your use of the Website for violating any provision of this Policy or for any prohibited uses.

Trademarks

You may not use Springhouse trademarks or trade dress or any marks of The Springhouse Collective, LLC or its affiliates without our prior written permission. Trademarks or trade dress include Springhouse name and logos, other graphics, logos, page headers, button icons, scripts, and names of Springhouse’s products, services, and programs. Any other trademarks that appear on our Website are the property of their owners, who may or may not be affiliated with, connected to, or sponsored by us or our affiliates.

Copyright

All text, graphics, photographs, logos, button icons, images, audio clips, digital downloads, and data compilations appearing on the Website and the software used to create them are owned or licensed by Springhouse and are protected by U.S. and foreign copyright laws. You may electronically copy or print “hard copies” from the Website solely for personal, non-commercial purposes related to processing a donation or placing an order on the Website. Any other use of any content on the Website, including linking or framing to this Website, is strictly prohibited unless you first obtain our prior written consent.

Non-confidential information

Except for information necessary to use our services, we do not want you to send us any confidential or proprietary information through this Website. Any information, photos, materials, suggestions, ideas, or comments sent to us will be considered non-confidential, and by submitting it, you are giving us the absolute right to use, modify, reproduce, transmit, display and distribute it for any purpose whatsoever, with no payment or other compensation to you. However, we will not use your name unless we are required by law to identify the source of the materials, information, suggestions, ideas, or comments, or unless we first obtain your permission.

Errors and inaccuracies

We always try to provide complete, accurate, up-to-date information on our Website. Unfortunately, despite those efforts, human or technological errors may occur. This site may contain typographical mistakes, inaccuracies, or omissions, and some information may not be complete or current. We reserve the right to correct any errors, inaccuracies, or omissions, including after an order has been submitted, and to change or update information at any time without prior notice.

Disclaimer of liability

We make no representations or warranties of any kind, whether express or implied, concerning this Website, its content, advice, tools, and inspiration provided, or any of the information available on or through it, nor do we assume any legal liability for the accuracy, completeness, or usefulness of any information provided or linked from this Website. All information is provided “as is,” with all faults. Except as otherwise provided under applicable laws, we will not be liable for any damages whatsoever arising out of or related to the use of this Website or any other site linked to it. This limitation of liability applies to direct, indirect, consequential, special, punitive, or other damages you or others may suffer, as well as damages for lost profits, business interruption, or the loss of data or information, even if we are notified in advance of the potential for any such damages.

Applicable law

By visiting our Website, you agree that the laws of the State of Illinois, without regard to principles of conflict of laws, will govern any dispute of any sort that might arise between you and us or any of our affiliates regarding your visit to and use of our Website.